Technical and Business Drivers for Momentum Adoption

Technical and Business Drivers for Momentum Adoption

Momentum Use Cases

Momentum Use Cases

Sales and marketing

  • 360 degree customer view
  • Personalized marketing campaign
  • Upsale and cross sale
  • Next best action or product recommendation
  • Customer churn analysis
 

New Business Opportunity

  • New product development
  • Actionable data intelligence service to:
    • Merchant and resellers
    • Advertisers
    • Payment processor
    • Government
    • Customers

Network Infrastructure

  • Network capacity planning
  • Network updates and maintenance
  • Network performance matrix
  • Network traffic analysis
  • Call quality and drop analysis
 

Services and Security

  • New product development
  • Actionable data intelligence service to:
    • Customer experience analytics
    • Contact center productivity analytics
    • Field service productivity analysis
    • Data protection and compliance
    • End user device security